Privacy Policy.

Zinc Roofing Company Pty Ltd, trading as Euroclad ("Euroclad", "we", "us"), is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why, and how we handle it.

What we collect

• Enquiry details — name, email, phone, company, role, location and project information you submit through our contact, specification or careers forms.
• Chat conversations — questions you ask our website advisor, used to answer you and improve the service.
• Technical data — anonymised analytics such as pages visited, device type and approximate region, collected via cookies or similar technologies.

How we use it

• To respond to enquiries, prepare quotations and deliver our services.
• To assess employment applications you submit.
• To improve our website, products and customer experience.
• To contact you about your project where you have agreed to this.

We do not sell personal information, and we do not send marketing communications without your consent.

Who we share it with

Your information may be processed by trusted service providers that operate our website and business systems, including our customer-relationship platform (Salesforce), website hosting and security (Cloudflare), and spam protection (Google reCAPTCHA, subject to Google's Privacy Policy and Terms). Some providers may store data outside Australia; we take reasonable steps to ensure they handle it consistently with the APPs.

Storage and security

We take reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access and disclosure, and we retain it only as long as needed for the purposes above or as required by law.

Access and correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below. If you have a concern about how we have handled your information, contact us first; you may also lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).